Legal
Last Updated: December 19, 2025
By accessing and using the Jones Family Insures website and services, you agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and Jones Family Insures.
If you do not agree with any part of these terms, you may not access our website or use our services. Your continued use of our services following any changes constitutes your acceptance of the new terms.
We reserve the right to modify these Terms and Conditions at any time. All changes become effective immediately upon posting to our website.
You agree to use our website and services only for lawful purposes and in accordance with these Terms and Conditions. You are responsible for ensuring that your use complies with all applicable laws and regulations.
You agree not to:
Jones Family Insures acts as an insurance agency connecting customers with insurance carriers. We are not an insurance company and do not underwrite insurance policies. We work with multiple carriers to provide you with coverage options.
All insurance quotes provided through our services are estimates based on the information you provide. Final coverage and pricing are subject to approval by the insurance carrier and may differ from initial quotes.
We do not guarantee that any particular insurance coverage will be available to you or that you will qualify for any specific rate or policy. Coverage availability and pricing depend on carrier underwriting guidelines.
Insurance policies are subject to the terms and conditions set by the insurance carrier. Please review all policy documents carefully before accepting coverage.
To access certain features of our services, you may be required to create an account. When creating an account, you must provide accurate, complete, and current information.
You are responsible for:
We reserve the right to suspend or terminate your account if we suspect any unauthorized, fraudulent, or abusive activity.
All content on our website, including text, graphics, logos, images, videos, and software, is the property of Jones Family Insures or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent, except as follows:
By creating an account or providing your contact information, you consent to receive communications from us through various channels including email, SMS messages, and phone calls.
We may send you:
You may opt out of marketing communications at any time. However, you cannot opt out of service-related communications that are necessary for the administration of your insurance policies.
Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
To the fullest extent permitted by law, Jones Family Insures shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.
Our liability limitations apply to damages resulting from:
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Jones Family Insures and its officers, directors, employees, agents, affiliates, and partners from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:
This indemnification obligation will survive the termination of these Terms and Conditions and your use of our services.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Louisiana, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in Louisiana for any disputes arising from these terms.
Any dispute, claim, or controversy arising out of or relating to these Terms and Conditions or your use of our services shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.
The arbitration will be conducted by a neutral arbitrator in accordance with the rules of the American Arbitration Association. You and Jones Family Insures agree to waive the right to a jury trial or to participate in a class action.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
If you have any questions, concerns, or need clarification regarding these Terms and Conditions, our team is here to help. Please don't hesitate to reach out through any of the following channels: